Shop with Confidence: Our Refund and Returns Policy
At KoreaBeautyForYou, your satisfaction and the safe arrival of your K-beauty essentials are our top priorities. We want you to shop with absolute peace of mind. Here is our simple and transparent policy.
100% Delivery Guarantee (Lost Packages)
Worried about international shipping? Don’t be. We guarantee the delivery of your order. If your package is officially confirmed as lost in transit by the shipping carrier, we will issue a full refund or send a replacement package at no additional cost. You will never pay for a package you didn’t receive.
30-Day Easy Returns
We gladly accept returns within 30 days of your purchase. Please note that all return shipments must be sent back to our facility in South Korea. To ensure the health and safety of all our customers, eligible cosmetic items must be:
- Unused, unopened, and undamaged.
- In the exact condition you received them.
- In the original packaging with all hygiene safety seals strictly intact.
Damaged or Incorrect Items
Did your item arrive damaged, or did you receive the wrong product? We sincerely apologize for the inconvenience. Please email us at info@koreabeautyforyou.com with a clear photo of the item within 7 days of delivery, and we will immediately arrange a free replacement or a full refund.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for:
- Opened or used skincare, makeup, and cosmetic products.
- Items with broken or removed hygiene seals.
- Clearance or final sale items.
Refund Processing & Change of Mind
Refunds are strictly processed only after your returned item successfully arrives at our facility in South Korea and passes our inspection (verifying it is unused, unopened, and undamaged). Upon successful verification, we will send you an email confirmation and process your refund.
If you are returning an item due to a simple change of mind:
- You are responsible for the return shipping costs to South Korea.
- The original shipping fee incurred to send the item to you will be deducted from your final refund amount.
Approved refunds will be automatically credited to your original method of payment (credit card or PayPal) within a few business days. (If your refund is delayed, please check with your bank or credit card company, as processing times can vary.)
How to Start a Return
Ready to start a return? Simply email our customer care team at info@koreabeautyforyou.com. We will provide you with the correct return mailing address in South Korea and step-by-step instructions.
Still Have Questions?
We are here to help! Contact us anytime at info@koreabeautyforyou.com.